Nikolette Carlomagno is a UX Researcher and Designer based in Austin, Texas. She is currently pursuing a Master of Science in Information Studies at the University of Texas at Austin concentrating in Human-Computer Interaction. She is passionate about human-centered design, accessibility, and crafting user experiences that are both intuitive and impactful.

Currently, Nikolette is working as a collaborator with Essent Guaranty’s Customer Experience & Innovation (CX&I) team, where she supports the design and refinement of products by conducting user research, analyzing feedback, and helping identify areas for improvement. Her work focuses on ensuring that product updates and features are guided by user needs and aligned with business goals.

Before diving into the world of UX, Nikolette gained experience as a Jr. Underwriter, sharpening her analytical skills and attention to detail. This foundation has strengthened her empathetic approach to accessibility and usability in her designs.

Nikolette is also a lifelong learner and explorer. Outside of her work, you’ll find her curled up with a good book, planning her next travel adventure, or wandering an art museum. She’s always on the lookout for a new café to try or a great local spot to discover.